Advice on power outages
Following the power outages this summer in Spain and Portugal, South Seeds hosted an Energy Information Event in June to share tips on what to do in the event of a power out. This article was written as part that event, hosted by South Seeds and The Well in the Multi-Cultural Resource Centre on Niddrie Road.
Power lines by @radonnn
Written by Alicia Macrae, Head of Partnerships and Communications, The Well Multi-Cultural Resource Centre | Photo by Radon Shao
The Well, an advice centre on Niddrie Road, recently teamed up with SP Energy Networks and South Seeds for an energy information event. Our goal was to shed light on what to do during a mass power cut, especially given that many of us, including us at The Well, weren't fully aware of what SP Energy Networks did or what support they could provide. With recent events like the power outages in Spain and Portugal caused by failures at substations this summer, it felt important to be informed.
All three organisations were especially keen to reach all parts of our diverse Govanhill community, ensuring everyone has access to information, particularly about services like the Priority Services Register and the role SP Energy Networks plays. Thankfully, Jack from SP Energy Networks was on hand to answer all our questions and provide insights. And the good news? Glasgow is well-prepared for power cuts and there are no anticipated mass outages in Scotland.
Below, you'll find a summary of the key takeaways from the event, covering everything from the benefits of the Priority Service Register, to staying safe during outages and knowing who to call in an emergency.
Understanding your electricity supply
SP Energy Networks: Your Electricity Distributor, SP Energy Networks, is responsible for the electricity supply up to your meter. You cannot change distributors but you can change your energy supplier (the company you pay your bills to).
Power cut? Dial 105! If you experience a power cut anywhere in the UK, remember this number for information and assistance.
Glasgow’s electricity network: Most of Glasgow’s electricity supply is underground, which often means quicker restoration times.
Typical power cut duration: In Glasgow, most power cuts last between 1-2 hours. In rare cases, it might extend to around 24 hours.
Staying safe and prepared during power cuts
Food preservation: A full freezer can keep food frozen for up to 48 hours during a power cut. A half-full freezer will last about 24 hours. A fridge will only keep food cold for about 4 hours, so keep it closed as much as possible.
Gas boilers and electricity: Remember that even gas boilers rely on electricity to power the ignition device. A power cut will likely mean your heating is also affected.
Protect your electronics: It’s good practice to unplug devices during a power outage to prevent damage from potential power surges when the electricity is restored.
Be prepared: Keep charged power banks and a wind-up torch handy in case of a power cut.
The Priority Services Register: extra support when you need it
Who is eligible? If anyone in your household is over 60, under 5, or has a medical condition, you can register for extra support during power cuts. You don’t need to disclose the medical condition or who in the household has it.
What does it provide?
While it doesn’t restore power faster, it ensures you’ll receive additional assistance and support
A possible generator for life-saving equipment
A check-in call from SP Energy Networks during an outage, so you don’t need to call 105
How to register: It’s one form per household. You can sign up at South Seeds or The Well or online
Fire safety and helpful tools
Power out lightbulbs: Last up to 8 hours during a power cut. Free to PSR households. Helps avoid using candles, especially for older people.
CO2 alarms: Essential in every home. Available from South Seeds or SP Energy Networks. Most last 10 years and need replacing, not recharging.
Free home fire safety screenings: Available via SP Energy Networks in partnership with the Scottish Fire and Rescue Service.
Gas Safety: If you smell gas, act fast!
Call SGN Immediately: For any gas-related concerns, especially if you smell gas, immediately call the gas distributor SGN on 0800 111 999.