What does “digital inclusion” really mean? In this article, a digital support worker in Glasgow shares what it’s like helping people get online — from turning on devices to tackling the digital divide. Why digital exclusion is a growing crisis, and what we can do about it.

In a world built around digital access, too many are still locked out. Digital Mushrooms is a grassroots, anarchistic mutual aid project in Govanhill helping folk get to grips with tech — no suits, no funding bids, just solidarity (and maybe biscuits).

What difference does it make to provide free technology and data to those who experience inequality? Community reporter Bonnie Thomson spoke to organisations involved in delivery to find out.